Other Publications | T-Guide

Inclusive Tourist Guiding - Handbook by the ELEVATOR project

Ivor Ambrose — Sun, 02 Dec 2018 18:41:59 GMT

This Handbook provides a handbook with learning material focused on Inclusive Tourist Guiding. Its creation was initiated by tourist guides, who meet tourists with access needs more and more often in their work, as their number is growing mainly due to the ageing population.

Training offers on this topic are weak or completely absent in most countries.

Inclusive (or also accessible) guiding is based on the concept of Accessible Tourism, that endeavours to improve tourist destinations, products and services so that they are accessible to all people regardless of their age, abilities, permanent or temporary limitations and impairments.

End-users: Training providers, curriculum designers, professional tourist guides, policy makers (primarily in education and vocational training).

Form: Electronic document

Participants: KAZUIST, ENAT, PREMIKI, TANDEM

Download the report in PDF format from the ELEVATOR Website, with versions in Czech, English, Greek, Italian and Slovenian.

Co-funded by the Erasmus+ Programme of the European Union.

Disclaimer: The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of its authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

The Eureka! Story

Ivor Ambrose — Wed, 20 May 2015 21:33:48 GMT

A guide to Eureka,the national children's museum based in Halifax UK, for children with Autism and other conditions. (15 pages)

Children with autism and other conditions may be hyper sensitive to sensory input, and there is a lot of sensory input when visiting Eureka!

They thought that knowing what to expect would go a long way towards reducing the stress of a visit, and so they developed the Eureka! story – a practical tool for parents, teachers and children to read before visiting to familiarise themselves with what a visit may entail.

They worked with children from Cliff Hill School to develop The Eureka! Story to ensure that the experience of visiting Eureka! was captured as effectively and clearly as possible, making it a truly collaborative project.

Download the document in PDF format from the right hand column

What is Autism?

Ivor Ambrose — Sun, 05 Apr 2015 07:21:00 GMT

"Fixer", Dwaynne Way, 22, from South Wales, has Asperger syndrome - a form of autism. Using this film, he wants other young people to understand the nature and impact of autism.

"Fixer", Dwaynne Way, 22, from South Wales, has Asperger syndrome - a form of autism. Using this cartoon film, he wants other young people to understand the nature and impact of autism.

Available on YouTube. 2 minutes 49 seconds.

Direct link: https://youtu.be/4mh75_u0uR8

Watch the video here:

How do you welcome autism into your museum?

Ivor Ambrose — Mon, 15 Sep 2014 20:39:16 GMT

Claire Madge, shares three low cost things you can do to make your museum autism friendly and welcome autistic visitors and their families and carers into your museum.

Claire Madge is a museum volunteer who has three children, the eldest is 10 years old and she has Aspergers, a form of autism. They love museums but often they avoid them, the barriers loom large. Museums can do more and they need to do more to welcome autism into the museum.

The most common barriers to visiting a museum are unfamiliar environment, lots of people and sensory overload often to lights or sound.

In this blog she suggests 3 things museums can do to make your them more autism friendly. You don’t need money and resources to implement these things, just a little time and effort.

It is not always about implementing a specific programme for autistic visitors, often small changes can make a big difference.

Read more about Claire's suggestions for museums.

Visitors on the Autism Spectrum: The Queen's Gallery, Palace of Holyroodhouse

Ivor Ambrose — Mon, 15 Sep 2014 20:29:07 GMT

A guide to The Queen's Gallery, Palace of Holyroodhouse for Visitors on the Autism Spectrum.

Follow the link to view the guide to The Queen's Gallery, Palace of Holyroodhouse for Visitors on the Autism Spectrum.

Visitors on the Autism Spectrum: Palace of Holyroodhouse

Ivor Ambrose — Mon, 15 Sep 2014 20:27:10 GMT

A guide to the Palace of Holyroodhouse for Visitors on the Autism Spectrum.

A guide to the Palace of Holyroodhouse for Visitors on the Autism Spectrum can be viewed on the Royal Collection Trust website.

Visitors on the Autism Spectrum: Windsor Castle

Ivor Ambrose — Mon, 15 Sep 2014 20:26:09 GMT

A guide to Windsor Castle for Visitors on the Autism Spectrum.

A guide to Windsor Castle for Visitors on the Autism Spectrum can be viewed on the Royal Collection Website.

Visitors on the Autism Spectrum: The Queen's Gallery, Buckingham Palace

Ivor Ambrose — Mon, 15 Sep 2014 20:23:53 GMT

A guide to The Queen's Gallery, Buckingham Palace, for Visitors on the Autism Spectrum.

A guide to The Queen's Gallery, Buckingham Palace, for Visitors on the Autism Spectrum can be viewed on the Royal Collection Trust website.

Visitors on the Autism Spectrum: The Royal Mews

Ivor Ambrose — Mon, 15 Sep 2014 20:22:58 GMT

A guide to the Royal Mews for Visitors on the Autism Spectrum.

A guide to the Royal Mews for Visitors on the Autism Spectrum

View the guide to the Royal Mews on the Royal Collection Website.

Visitors on the Autism Spectrum: Buckingham Palace

Ivor Ambrose — Mon, 15 Sep 2014 20:21:03 GMT

A guide to Buckingham Palace for visitors on the Autistic Spectrum.

View this guide to Buckingham Palace on the Royal Collection website.

Hampton Court Palace Guide for parents/carers of children and people on the autistic spectrum and related conditions

Ivor Ambrose — Mon, 15 Sep 2014 20:19:51 GMT

Everyone on the Autistic Spectrum is different. This guide aims to answer common questions and highlight relevant issues.

This guide was compiled with the help of the Hampton Court Palace Access Forum and some families with a child on the autistic spectrum. Recognising that everyone on the Autistic Spectrum is different, this guide aims to answer common questions and highlight relevant issues to help plan a visit and ensure a great visitor experience.

(10 Pages)

Download the document in PDF format from the right hand column.

Tower of London Guide for parents/carers of children and people on the autistic spectrum and related conditions.

Ivor Ambrose — Mon, 15 Sep 2014 11:09:00 GMT

Tower of London Guide for parents/carers of children and people on the autistic spectrum and related conditions.

Tower of London - Guide for parents/carers of children and people on the autistic spectrum and related conditions.

(11 pages).

This guide aims to give information and suggestions which may help inform people who take children on the Autistic Spectrum to the Tower of London. As every child on the Autistic Spectrum is different, and responds to things differently, parents/carers need to decide how to plan and undertake a visit, and this guide aims to answer common questions and highlight issues of relevance.

Download the document in PDF format from the right hand column

ZSL London Zoo Visual Story

Ivor Ambrose — Thu, 11 Sep 2014 21:31:26 GMT

This easy-read guide was produced by ZSL with support from the National Autistic Society.

Cover page of the Guide

This easy-read guide was produced by Zoological Society London, London Zoo, with support from the National Autistic Society.

(13 pages)

Download the Guide at: https://static.zsl.org/files/visual-story-final-version-2337.pdf

EU Study: Mapping of Skills and Training Needs to Improve Accessibility in Tourism Services in Europe

Ivor Ambrose — Mon, 21 Jul 2014 17:19:00 GMT

This document is the final report of the study commissioned by the European Commission DG Enterprise and Industry regarding “Mapping of Skills and Training needs to improve accessible tourism services”. The report includes all findings of the research and data collection, the full analysis of results and a set of conclusions and recommendations. To facilitate dissemination, all country level data and the 20 standalone case study reports are provided in a separate annex.

TABLE OF CONTENTS

1.0 EXECUTIVE SUMMARY....4

2.0   Introduction and study objectives...7
   2.1   EU policy context...7
   2.2   The importance of accessible tourism services...8
   2.3   The role of accessibility training in the tourism sector....9
   2.4   Study objectives and report structure...11

3.0   Mapping of occupations and skills needs
   3.1   Conceptualising the map of skills needs...13
   3.2   Defining occupations and skills requirements...17
   3.3   Map of skills and training requirements for managers/owners without client contact...23
   3.4   Map of skills and training requirements for managers and owners with client contact....26
   3.5   Map of skills and training requirements for frontline staff...28
   3.6   Map of skills and training requirements for other specialists...31
   3.7   Map of skills and training requirements for other specialists...technical professions...33

4.0   Overview of existing training initiatives...39
   4.1   Formal and informal training provisions...40
   4.2   The role of accessibility awareness...42
   4.3   Supply-side drivers of training initiatives...43
   4.4   Delivery of training initiatives....45
   4.5   Financing and sustainabilit....48
   4.6   Target audience....52
   4.7   Curriculum and training content...53

5.0   Gap analysis and role of EU projects....58
   5.1   Gap analysis...58
   5.2   The role of EU projects in addressing gaps....62

6.0   Cross analysis of case studies....73
   6.1   Innovation...75
   6.2   Relevance...76
   6.3   Transferability....77
   6.4   Efficiency and Effectiveness....80
   6.5   Impact...81
   6.6   Sustainability....83

7.0 Recommendations....86

References...92

Annexes...94

Download the Report in PFD format from the right-hand panel.

Download the 20 Case Studies from the ENAT website

Dublin Smart Tourism Guide

Ivor Ambrose — Wed, 05 Feb 2014 08:52:00 GMT

This publication is a product of the “Smart Tourism” European Project 2011 - 2013. The Smart Tourism project is presented within Grundvig’s Lifelong Learning Programme. It has been promoted by the Italian Association of people with Down syndrome (AIPD), in partnership with Down syndrome Ireland (DSI) and the Portuguese Association of people with Down syndrome (APPT21). This publication was produced by Down Syndrome Ireland’s National Advisory Council.

This publication was produced by Down Syndrome Ireland’s National Advisory Council.

The National Advisory Council is a committee of twelve adults with Down syndrome from across Ireland who represent the voice of people with Down syndrome within Down Syndrome Ireland.

Welcome page 06
Useful information page 13
Transport and map page 17
Where to eat and sleep page 24
History page 31
Top ten things to see page 36
Two walking tours around Dublin page 55
Having Fun page 68
Two tours outside Dublin page 72
Embassies in Dublin page 77
Note from the Editors page 79
Some famous Irish quotes page 81

The publication is richly illustrated with photos and maps. 84 pages.

Further details

Visit the website of Downs Syndrome Ireland

View the profile page of 'Portuguese Association of People with Down Syndrome' in Pantou - the European Accessible Tourism Directory

Other Publications | T-Guide

Inclusive Tourist Guiding - Handbook by the ELEVATOR project

The Eureka! Story

What is Autism?

How do you welcome autism into your museum?

Visitors on the Autism Spectrum: The Queen's Gallery, Palace of Holyroodhouse

Visitors on the Autism Spectrum: Palace of Holyroodhouse

Visitors on the Autism Spectrum: Windsor Castle

Visitors on the Autism Spectrum: The Queen's Gallery, Buckingham Palace

Visitors on the Autism Spectrum: The Royal Mews

Visitors on the Autism Spectrum: Buckingham Palace

Hampton Court Palace Guide for parents/carers of children and people on the autistic spectrum and related conditions

Tower of London Guide for parents/carers of children and people on the autistic spectrum and related conditions.

ZSL London Zoo Visual Story

EU Study: Mapping of Skills and Training Needs to Improve Accessibility in Tourism Services in Europe

Dublin Smart Tourism Guide

Table of Contents

Further details